Host/Hostess

Summary of Position: 

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:

  • Warmly and graciously greet all guests upon arrival.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • When immediate seating is limited, record guest names and number of people in party.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name.
  • Inspect table for proper presentation and completeness.
  • Relay messages to servers and bus persons as needed.
  • Thank guests as they leave and invite them to return.

Qualifications:

  • No previous restaurant experience required.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to communicate clearly and effectively.
  • Must have exceptional grooming habits.

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